Choosing A Home Care Agency

Learn the important questions to ask when choosing a home care agency for your loved one.

Tens of millions of American seniors receive home care support each and every year. According to the AARP, the number of seniors receiving support will more than double in the next few decades. This demand for in-home care is rapidly pushing senior care to the front and center of business ventures. Unfortunately, booms in business are not always equated with increases in service. In fact, it is often quite the opposite. If your senior loved one needs in-home support, do your homework before choosing a home care agency.

Important Questions To Ask A Home Care Agency

Home care agencies generally fall into two categories: medical and non-medical. Non-medical supports include housekeeping, laundry, meal preparation, running errands, and personal care, such as bathing, grooming, dressing, and toileting. The majority of in-home care falls in the non-medical category.

If you don't want any surprises down the road, be sure to verify that the home care agency is taking care of all the "employer" parts of the equation, including taxes, insurance, licenses, and so forth. Every Comfort Keepers caregiver is an extensively background-checked employee who has been trained, is being supervised, and falls under a Comfort Keepers home care agency for payroll, taxes, insurances, etc. In other words, if there is a problem – you and your senior loved one are covered.

Ask about the extent of services. Are services provides on weekends, at night, on holidays, or during personal emergencies? Are there limits to care? What happens if a caregiver calls in sick or goes on vacation? Comfort Keepers provides care 24-hours a day, 365 days a year. They offer short-term care, long-term care, respite care, transitional care, end of life care, you name it. And, yes, if your caregiver is unavailable, a replacement is provided.

This is just a short list of questions and thoughts that should be considered when choosing a home care agency. Many independent organizations such as AARP, the Mayo Clinic, and WebMD have extensive lists, and Comfort Keepers would be glad to provide any additional information. 

Comfort Keepers has been in the senior care industry for over 20 years and continues to add to their 750+ home care agencies around the world. Their trademarked Interactive Caregiving model exceeds industry standards of care and is required training for all employees. Contact us today to learn more about our home care agency.

Comfort Keepers Home Care is proud to serve the following areas of California:

Office Location: 41593 Winchester Rd, Suite 200, Temecula, CA 92590


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